Opened in 2007, the Global Services Center (GSC) in Bucharest is one in only four all over the world, the only one situated in Europe and a vital component in Ericsson’s global services organization. On a day to day basis, the Center services 45 global customers across the globe, managing networks that, together, enable 200 million subscribers to communicate.
The GSC currently counts on a team of 1,900 strong professionals and enthusiastic young specialists and is growing constantly to meet customer needs. The ambition is to offer best-in-class support for operators to improve their revenues, increase their operational efficiency and transform their networks. The Ericsson Global Services Center in Bucharest strives to create value by combining technical services and customer experience expertise.